Terms of Service

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(About a 8-10 minute read)

We are dedicated to making your character come to life!

Contact information for questions, concerns, or corrections are as the following:

• Discord
• Telegram
• Instagram

When communicating with us, please don't ask questions (personal or otherwise) that don't have any relevance to the order. 

By working with this company, you agree to the following Terms of Service, listed below, if not, your service will be terminated. Pawzdownsuits reserves the right to refuse service to anyone for any reason we see fit.

• Payments and refunds

A deposit of 50% of the subtotal (Without shipping) is required to secure a commission slot. We only accept Venmo to complete money transactions (for the time being).

Payment plans are applicable to commissions over $650USD. Pawzdownsuits offers one type of customized payment plan, where the initial deposit (50%) must be paid upfront, but the remaining balance must be paid before the final piece is given, but in no particular order. If not, the final order will be held back until the full payment is made. Once it's made, the order will be released to the customer.

Payments must be sent in USD and USD only, please convert before sending if necessary.

We do not refund the initial deposits after they’ve been made, however rebates may be given after the deposit, depending on the progress made on the commission so far. 

• Estimated Completion Times

Orders may take from days to months to complete, depending on the commission, more specific estimation times can be provided upon request. Pawzdownsuits does not guarantee any exact completion times. Rush orders are not available, and therefore, will not be provided. Turn-around times for orders of any kind are permitted within the first 30 days of commission acceptance. Do not rush/harass us to complete your order first, they are completed in order in which they are received, and harassment will result in termination of your order with no refund.

• RSVP

If we notify you about you making the commission slot, we will ask for more information, depending on the commission. WIPs (work in progress) pictures will be sent to you throughout the process for clarification and touch-ups. WIPs pictures may also be posted on our social media platforms under Pawzdownsuits. Please be sure to be active on whichever platform you choose to communicate with us!

• Shipping

Shipping for all physical items are made through UPS and USPS. This also applies for international shipping. Shipping is not covered by Pawzdownsuits, and shipping costs are not included in quotes, but rather given afterwards for the final total. Until then, the price remains as a subtotal until it is given. WE OWN PETS, these include: Dogs, cats, birds, and reptiles. Even though said animals may not interact with your purchase, if you are allergic to any of the following, we recommend that you do not purchase physical items from us. Pawzdownsuits is not responsible for any allergic outbreaks you may experience if you choose to purchase anyways. Pawzdownsuits is not responsible for any possible damage any physical items may encounter during shipping, for example: mishandling from shipping companies. With this being said, if there are any deformities, please seek the warranty tab for more information.

• Quotes

Quotes are free and will be provided upon request. Being given a quote does not mean you’ve been given a commission slot. Quotes are free, and are a part of the subtotal (total without shipping costs, etc). Quotes given out are applicable to a commission slot for the year it was assigned only, after the year ends, the quote will need to be reassessed, and the one given will be discarded. Any changes to the order, such as adding more items, will increase the total price depending on the item. Please be sure to be definitive on what you want when applying for a quote, as it's less work to go back and forth between editing the price. 

• Warranty

All physical items have a two-month (60 day) warranty after they've arrived at their  destination. Please contact us as soon as possible for these fixes. This covers popped seams, holes, defective fitting, and glue issues upon arrival and gentle use. Articles are stress-tested before being sent, but still may have issues after arrival. This warranty does not include rough-housing, poor maintenance, or intentional misuse. Wash pieces before they are sent back, or a $50 upfront fee will be added, and the piece will not be sent back until it is received, along with the shipping.  Fixes within the warranty are free of charge besides shipping, clients will be required to pay for shipping to and from the workshop. Any repairs needed outside of the warranty period will need to be assessed and paid for before shipping cost, which will also be covered by the client. Any adult play in fursuits will not be applicable for repairs, for our safety and sanitary reasons.

• Minor Regulations

Pawzdownsuits does not work with clients under the age of 16 for fursuit commissions, however, we will work with minors for art commissions. Any client who is underage and wishes to purchase from Pawzdowsuits must seek help from an adult to help complete the order. With this being the case, any NSFW art will not be sold to minors (18 or under). All NSFW clients will be checked for age verification under the Virginia law. Age verification will be done by showing ID (Identification card), or any legal document showcasing a date of birth and facial verification.

• Fursuit Commission Regulations

Fursuit commissions will require a set of measurements (in centimeters) depending on the order.

For fursuit heads, they will require measurements as the following:

When sending the measurements, please be sure to send them in a listed format, for example: 1, ##cm, 2, ##cm, etc.

When ordering a bodysuit, or fullsuit, DTDs (Duct Tape Dummies) will need to be sent in order to receive one. Please use two-three layers of strong, secure duct tape and do not create seams along the top of the shoulder/arm when removing. This prevents the dummy from detaching and falling off its hanger under its own weight. (It's extremely important because it could deform the pattern when taping, and makes the dummy overall more durable. Where it can be potentially used more than one time.)

For hand-paws, they will require measurements as the following:

When sending the measurements, please be sure to send them in a listed format, for example: 1, ##cm, 2, ##cm, etc.

Feet-paws will only require a shoe size (In US). All feet paws created by us are “Sock Paws”, so they will not include shoes embedded inside of them. A conversion chart is provided below.

Fabric selections will be pre-chosen and sent to you for clarification before purchase. We will only purchase fabric from Howlfabrics, BigZFabrics, and Fursuit Supplies, if the exact colors cannot be found from those sites, a similar color will be presented. Price will increase as more colors and complexity within the pattern are introduced. Every extra fabric color (Regardless of the type of fabric), besides primary and secondary colors, will add $50 per added color. Primary and secondary colors are included with the base price. We are willing to experiment with new additions to suits (Fans, LEDs, NFC tags), however, we do not guarantee it to be perfect. All suits are handmade and will not be perfect because we are human. All suits include a fabric sheet, including swatches of the fabric types, and where it was purchased from.

Fursuit references are required to get an accurate depiction of the character. Please be sure the reference includes a front, back and side view of the character, however front and back views only are accepted too. Strictly front view reference sheets are not permitted. Please be sure any specific markings are defined properly too, or we will use artistic liberty to assume their placement. Clients will be declined if they do not have a reference, however reference sheets can be commissioned along with a suit, and the completed artwork will be added to the total cost. 

Please refrain from Adult play in our suits, we DO NOT allow it. If that is your intention, please seek another maker. We will not create crotch zippers, or suggestive padding (Breast or crotch padding, for example).

Our suit style is constantly changing, and all suits are completely handcrafted. Any one suit will not look the same to another.

• Art Commission Regulations

Do not ask us to replicate or copy other artists’ art/work style. We will not draw characters that do not belong to the client without the original owner's permission. All art created by Pawzdownsuits is in our style, by clients that we have been paid, and are therefore legally obligated to draw.

Drawing limits include the following:

Will draw..

• Feral & Anthropomorphic characters
• Chibi Styles
• Muted Gore
• Somewhat Complicated Backgrounds
• Fantasy Races
• Nudity

Will not draw..

• Harsh Gore 
• Illegal Scenarios (ask for clarification)
• Sexual Scenes with Underage Characters (Loli, etc)
• Characters Without Original Owners Permission

Strict guidelines for art commissions include: 

• Art Will Not Be Made Into NFTs ( or other crypto-based currencies)
• Editing/Altering/Marking the Artwork Itself and Claiming as Your Own
• Using Said artwork Commercially
• Removing Watermarks/Signatures

Any art adopts made by Pawzdownsuits cannot be refunded, but may be resold for a similar price, but not more than the original. 

Thank you for taking the time to read and accept TOS for this establishment. We ask that you adhere to the TOS for the entire duration of your commission.

• Revised/Edited as of January, 2025